Solution Architect & Strategic Product Expert
Jim serves as a solutions architect and strategic product expert and voice of the customer for Vertex Software. He has extensive experience in product lifecycle management (PLM) and collaboration throughout the supply chain, giving him unique insight into customer needs. As a strategic expert, Jim:
- Works with customers to identify use cases and workflow improvements using Vertex
- Serves as a liaison between customers and the Vertex platform, providing recommendations for improvements and upgrades
Jim’s experience with PLM began in the late ‘90s, and developed into a strong strategic and consultative approach. Throughout his roles with EAI, Siemens, and Caterpillar, Jim consulted with manufacturers on how to best leverage PLM, communicated technology recommendations from the customer back to executive leadership teams, and led development teams to create technology for virtual design reviews.
