In our first article, we introduced the servitization maturity model and its four stages. In this piece, we examine why companies typically progress through these stages step by step — and how technology, processes, and organizational…
Many manufacturers recognise the value of shifting from product sales to service-based revenue, but fewer know how to make the transition. This article introduces the four stages of servitization maturity and the technologies that enable each…
The EU Cyber Resilience Act, active since December 2024 with full obligations from December 2027, requires manufacturers to integrate security into product design or face fines up to €15 million and EU market exclusion. NIS2 adds…
Servitization, the shift from selling equipment to delivering ongoing outcomes, is redefining manufacturing competition. Service contracts can deliver margins of 25% or more, compared to roughly 10% on new equipment sales. According to McKinsey, OEMs with…